Help Center

We currently ship only Domestic to 49 states within the United States

STANDARD SHIPPING RATES

We ship within the United States only at this time.

Standard $4.99

4-7 business days from when order is shipped.

EXPEDITED SHIPPING RATES * Subject to change

Priority: $16.99
2-3 business days from when order is shipped.

PREPARED DEMO CONTENT

You can select your preferred payment method at checkout.

• We accept secure payments for both local & international customers via Credit Cards, Debit Cards & PayPal and AmazonPay. 

PREPARED DEMO CONTENT

Your 100% satisfaction is important for us. We offer a 30-days Return & Exchange Policy:

• If a product gets damaged or was faulty upon a delivery - we offer 100% exchange and or refund.
• Timing: we have a 30-days Return & Exchange Policy, since the day item was received.
• To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
• For returns, please email support@joiico.com with the subject 'Returns' and include your order number, name and the reason for the return.
• Our customer service team will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.
• Please note that customers are responsible for shipping costs of returned items.
• When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.
• If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method within 1-2 billing cycles.

PREPARED DEMO CONTENT

Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout". Follow the instructions by providing us with delivery information and select payment method the for goods - we will ship your package within 3 business days.

Our support team is always happy to guide you at any step! Please reach out to us at : support@joiico.com

DISCREET PACKAGING

At Joiico.com , your Privacy is of the utmost concern to us. Orders are shipped in discreet bubble mailers or plain boxes with no logos or direct mention of the nature of the products inside. All packing slips are generic as well.